Privacy Policy

Last Updated: July 27, 2026

Welcome to Hudayaa.com. Your privacy is important to us. This Privacy Policy explains how Hudayaa.com we collects, uses, stores, and protects your personal information when you visit our website, place an order, contact us, or use our services.

By using Hudayaa.com, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or use our website, we may collect the following information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

Full name
Delivery and billing address
Phone number
Email address
Order and purchase details
Payment-related information
Any information you voluntarily provide when contacting us

Technical Information

When you browse our website, certain information may be collected automatically, including:

IP address
Browser type and version
Device information
Operating system
Pages visited
Website usage information
Date and time of your visit
Referring website or source

This information helps us improve website performance, security, and user experience.

2. How We Use Your Information

We may use the information we collect to:

Process and deliver your orders
Confirm and communicate about your purchases
Contact you regarding your order or delivery
Provide customer support
Process payments and prevent fraudulent transactions
Improve our products, services, and website
Manage customer accounts
Send important service-related communications
Send promotional offers and marketing communications where permitted
Analyze website traffic and customer preferences
Maintain website security and prevent misuse
Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our website may be processed by third-party payment providers. Depending on the payment method you choose, your payment information may be handled directly by the relevant payment service provider.

Hudayaa.com does not intentionally store complete debit or credit card numbers on its own servers unless specifically required and securely supported by our payment processing system.

For Cash on Delivery (COD) orders, we may collect the information necessary to process and deliver your order.

4. Cookies and Tracking Technologies

Hudayaa.com may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

Remember your preferences
Keep products in your shopping cart
Understand how visitors use our website
Improve website functionality
Analyze website performance
Support advertising and marketing activities

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some features or functionality of our website.

5. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share limited information with trusted third parties when necessary to operate our business and provide services to you, including:

Courier and delivery companies for order fulfillment
Payment processors and financial service providers
Website hosting and technology service providers
Analytics and marketing service providers
Customer support and communication platforms
Professional advisers or legal authorities where required by law

These third parties may only receive information necessary to perform their services or fulfill legal obligations.

6. Order Delivery Information

To deliver your order, we may provide your name, phone number, delivery address, and relevant order details to our courier or logistics partners.

This information is used solely for order processing and delivery purposes.

7. Marketing Communications

With your consent or where permitted by applicable law, we may contact you with information about:

New products
Special offers
Discounts
Promotions
Sales campaigns

You may choose to stop receiving promotional communications at any time by contacting us or following the unsubscribe instructions included in marketing messages.

Please note that you may still receive essential communications related to your orders, purchases, or account.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

Complete transactions and provide services
Maintain business and transaction records
Resolve disputes
Prevent fraud and misuse
Comply with legal and regulatory obligations

When personal information is no longer required, we may securely delete or anonymize it where reasonably possible.

10. Third-Party Websites

Our website may contain links to third-party websites, services, or social media platforms.

If you click on a third-party link, you will be directed to that third party’s website. We are not responsible for the privacy practices, content, or security of external websites.

We recommend reviewing the privacy policies of any third-party website you visit.

11. Children’s Privacy

Hudayaa.com is not intended to knowingly collect personal information from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to remove the information.

12. Your Privacy Rights

Depending on applicable law, you may have the right to:

Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information where legally permitted
Withdraw consent for certain uses of your information
Opt out of promotional communications
Ask questions about how your information is collected and used

To exercise any applicable rights, please contact us using the information provided below.

13. Privacy in Pakistan

Hudayaa.com operates in Pakistan and processes customer information for the purpose of providing its products and services.

We aim to handle personal information responsibly and in accordance with applicable laws and regulations of Pakistan. Where applicable, we may update our privacy practices to reflect changes in legal or regulatory requirements.

14. Changes to This Privacy Policy

We may update or change this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Website: Hudayaa.com
Business Name: Hudayaa
Email: support@hudayaa.com
Phone / WhatsApp: 03344808881
Business Address: Tajpura scheme, Lahore.

We will make reasonable efforts to respond to your privacy-related inquiries and requests.

Thank you for trusting Huday